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Install on Shopify
Features
Pricing
Blog
Help
Install on Shopify
Help Center
Guides and troubleshooting for importing supplier files into Shopify with Csvio.
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Getting started
Install and import your first file in under 5 minutes
Fix a failed import
Diagnose errors, retry failed rows, and recover imports
Fix a wrong mapping
Spot and correct common column mapping mistakes
Supported file formats
CSV, Excel, PDF — formats, size limits, and formatting tips
Getting Started
Importing Products
Column Mapping
History & Resyncing
Troubleshooting
Getting Started
2 articles
Import your first supplier file into Shopify
Install Csvio from the Shopify App Store and import your first supplier file in under five minutes — no reformatting required.
Csvio plans, limits and billing
Check your current plan, see how many imports you've used this month, and upgrade from Free to Pro for more imports, PDF support, and advanced features.
Importing Products
16 articles
Create, bulk edit or bulk delete Shopify products
Csvio offers three import modes — Create, Bulk edit, and Bulk delete. Learn what each one does and when to use it.
File types and size limits for Shopify imports
Csvio accepts CSV, Excel (.xlsx, .xls), and PDF files. Learn what's supported, file size limits, and how to format your file for a clean import.
Import a supplier Excel file without reformatting
Upload any supplier spreadsheet directly into Shopify — Csvio maps the columns automatically so you never need to rename headers or restructure data.
Import new products into Shopify
Walk through the Create import mode step by step — upload a supplier file, review the mapping, and add products to your Shopify store.
Import products with variants into Shopify
Learn how Csvio groups rows into products with multiple variants — sizes, colors, materials — and how to map option columns correctly.
Import product images from a supplier file
Map image URL columns from your file to Shopify product images — including multiple images, alt text, and variant-specific images.
Add product photos from your computer to Shopify
If your file names photos instead of linking to them, upload the image files directly and Csvio matches them to your products by name.
Confirm Shopify product categories during import
When your file includes a category column, Csvio suggests matching Shopify standard product categories. Learn how to confirm, change, or skip them.
Confirm custom field values during import
Some Shopify fields take their value from a list your store keeps rather than free text. Csvio shows what each value in your file will become, right under the column it came from, and lets you correct anything that landed wrong.
Set default values for Shopify product imports
Set default status, vendor, inventory policy and more for every Shopify import — no extra columns needed in your supplier file.
Preview an import before pushing to Shopify
Run a dry-run preview to see exactly which products Csvio will create in Shopify — titles, variants, prices and images — before anything reaches your store.
Bulk edit Shopify products from a spreadsheet
Use Bulk edit mode to update specific fields like prices, tags, or inventory on existing Shopify products — without overwriting anything else.
Update Shopify prices from a supplier price list
Update product prices in Shopify from a supplier price list without touching descriptions, images, or other product data.
Bulk delete products from Shopify
Use Bulk delete mode to permanently remove products from your Shopify store by matching SKUs, barcodes, handles, or IDs from a file.
Schedule automatic supplier imports
Set up recurring imports from a URL, FTP, or SFTP source so your product data stays in sync with Shopify automatically.
Get an email when a Shopify import finishes
Choose when Csvio emails you — get a summary after long imports finish so you don't have to watch the progress bar.
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Column Mapping
4 articles
How Csvio maps supplier columns to Shopify fields
Csvio uses AI to automatically match your file's columns to Shopify product fields. Learn what gets mapped, what gets skipped, and how mappings are saved.
Fix a wrong column match in a Shopify import
Spot and correct common mapping mistakes — Price mapped to Compare At Price, SKU and Barcode swapped, Tags mapped to Product Type, and more.
Import spreadsheet columns into Shopify metafields
Import custom data from your file into Shopify metafields — material, country of origin, care instructions, or any custom field — directly from the mapping screen.
Assign products to Shopify collections during import
Map a spreadsheet column to Shopify's Collection field so each product joins the right collection as it's created — no manual sorting after the import.
History & Resyncing
4 articles
View your Shopify import history
See every Shopify import, resync and scheduled sync — filter by status or date, check what each run changed, retry failed rows or resume a draft.
Save and reuse supplier column mappings
View, rename, and manage saved suppliers on the Suppliers page — or start a resync to apply changes from an updated file.
Update Shopify products from a new supplier file
Upload a new version of a supplier file and see exactly what changed — new products, price updates, removed items — before applying changes to Shopify.
See what changed in an updated supplier file
Understand the diff screen during a resync — what New, Changed, and Removed mean, how products are matched, and how to select changes to apply.
Troubleshooting
5 articles
Why rows are skipped in a Shopify import
Understand why certain rows are skipped in each import mode — SKUs you already have, duplicate identifiers, missing values, and blank rows.
Troubleshoot a failed or incomplete import
Diagnose and fix common import errors — blank titles, invalid prices, duplicate SKUs, image failures, and more.
Retry failed rows from a Shopify import
Re-attempt rows that failed during an import without re-importing the entire file — fix transient errors and recover partial imports.
Fix CSV and Excel errors before a Shopify import
Solve common file formatting problems — garbled characters, missing rows, merged cells, extra header rows, and wrong sheet selection.
Manage Shopify locations for inventory imports
Refresh your saved Shopify locations so inventory quantities are imported to the correct warehouse or store.
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